FAQ
FAQ
Frequently asked questions about our energy storage products and solutions
What products does YONTON Energy offer?
Our product line covers residential energy storage batteries (high-voltage stacked, low-voltage stacked, wall-mounted), C&I energy storage systems (floor-standing, rack-mounted), hybrid all-in-one units, portable power stations, and containerized BESS for utility-scale applications.
What international certifications do your products have?
YONTON products are ISO 9001 certified. Our battery products comply with CE, TÜV, UN38.3 and other international safety and transport standards, meeting market access requirements worldwide.
Do you support OEM/ODM customization?
Yes. We offer flexible OEM/ODM cooperation, including custom battery module appearance, nameplates, packaging, and system-level configuration. Contact our sales team for details.
What is the minimum order quantity (MOQ)?
MOQ varies by product type. Residential storage products typically have lower MOQs, while large C&I systems require higher quantities. Please contact us for specific pricing and MOQ information.
What is your delivery lead time?
Standard product lead time is typically 30-45 days, depending on order volume and production scheduling. Customized products and containerized BESS have longer lead times of approximately 60-90 days.
What after-sales service and technical support do you provide?
We provide product warranty (standard 5-10 years depending on product), remote technical support, on-site installation guidance (subject to project scale), and spare parts supply. Distributors and dealers receive dedicated training support.